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Accreditation Keeps Customer Data Safe

IT provider Surf Tech IT are celebrating having achieved ISO 27001 accreditation in 2016. This certification provides real security for the IT company’s clients, as they can be sure that their important data is in safe hands.

Managing Director, Matthew Parsons explains, “When you bring in an IT provider it’s like handing over the keys to your car or house. We end up with access to confidential and sensitive company information, so it’s good for clients to know we’re following best practice to keep their data safe. That’s what ISO 27001 means for our customers.”

Data security is increasingly important, and people are becoming more aware of the risks involved when data breaches occur. Keeping confidential staff data, financial details, passwords and other sensitive information secure is paramount.

Based in Stourport-on-Severn, Surf Tech IT works with clients across Worcestershire, Staffordshire and the West Midlands. Their customers are in a wide range of sectors and include SMEs, charities, colleges and schools. And they recently won a new client in the automotive industry, who preferred an ISO 27001 IT provider to work in parallel with their own accreditation.

Surf Tech IT focuses on providing realistic response times at a sensible price point, and the team are all highly experienced Microsoft and Apple certified engineers. This means they’re up to date with the latest technology, enabling them to provide a great IT support service to customers with a range of needs.

Matthew, the MD, is constantly pushing the business forward to improve the service they provide and keep everything clear and simple for customers.

He told us, “We’ve always been keen to provide transparency, and so we’ve invested in new software that lets clients see all of their organisation’s IT documentation.

“They can view their software licences, look at their asset list – how many PCs and printers they’ve got – and see their configurations and settings. Some IT providers keep this close to their chest, but we’re happy to share this with our clients to make their lives easier.”

Clients are also able to access their own online dashboard, where they can see exactly how much support they’re getting each month, including the number of calls they’ve logged and the average response time.

Surf Tech IT are based in Anglo House in Stourport-on-Severn and you can get in touch with them on 0330 120 0295 or visit their website at www.surftechit.co.uk.

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