Essential Sales Skills
18 Jul 2019 09:00 - 16:00
Black Country Chamber of Commerce
Creative Industries Centre
University of Wolverhampton Science Park
Non members: £325.00
- Introductions and Overview
- Sales Psychology – The Mindset of Sales
- The Sales Process
- Sales Attributes – Knowledge, Skills and Behaviours
- Influence and Persuasion
- Core Skills – Listening and Questioning
- Handling Objections
- Gaining sales momentum
- Personal Action Plans
Attendees can be entry level, requiring a refresher or anyone who has a selling element in their job so can be working in any role which involves dealing with customers, not necessarily a pure sales environment (eg service personnel).
** This price is exclusive of VAT **
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