Essential Sales Skills

18 Jul 2019 09:00 - 16:00

Location
Black Country Chamber of Commerce
Creative Industries Centre
University of Wolverhampton Science Park
Glaisher Drive
West Midlands
WV10 9TG

Cost
Members: £285.00
Non members: £325.00

This intensive one-day course takes delegates through the critical elements of making a success in sales.  It provides an understanding of sales psychology, the sales cycle, key skills and behaviours required to develop long standing relationships with customers

COURSE OUTLINE
  • Introductions and Overview
  • Sales Psychology – The Mindset of Sales
  • The Sales Process
  • Sales Attributes – Knowledge, Skills and Behaviours
  • Influence and Persuasion
  • Core Skills – Listening and Questioning
  • Handling Objections
  • Gaining sales momentum
  • Personal Action Plans
Who is it for?
Attendees can be entry level, requiring a refresher or anyone who has a selling element in their job so can be working in any role which involves dealing with customers, not necessarily a pure sales environment (eg service personnel).


** This price is exclusive of VAT **
 

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