Primera Air to Suspend Transatlantic Services from Birmingham

05 Jun 2018

Published in: The Chamber Patron Group

Birmingham Airport is disappointed to confirm that Primera Air will temporarily suspend flights to New York and Toronto from 21st June due the ongoing late delivery of its long-haul A321neo aircraft from Airbus.

Primera Air has confirmed that it plans to reinstate transatlantic services next year once the aircraft is available and that this announcement does not affect Primera Air's short haul services in operation from Birmingham.


Since launching New York services last month, load factors have been positive, averaging 70%. This reinforces our knowledge that the demand for flights between Birmingham and North America is strong, with a market size already using Birmingham of more than 130,000 passengers. 

The carrier is contacting all customers booked on services from the 21st June to give refunds or transfer onto other services.  Flights to Toronto were due to start on the 26th June.

We apologise to customers for the inconvenience but stress that this only affects Primera's transatlantic flights and is a temporary measure until a new aircraft is available.

Affected customers can contact Primera Air at irregularity@primeraair.com  or call +44 (0) 148 223 5180. If customers have pre-booked car parking from Birmingham, a full refund will be given by contacting customer.service@ncp.co.uk.

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