RediHomes: A Story of Compassion, Resilience and Rebuilding Lives

15 Apr 2026

Published in: Member News

From the street to an online platform .

RediHomes started in the most humble way you can imagine, not in a boardroom, not with investors, but on the streets of Birmingham.

It began with Kloe Avon, the founder, going out in her spare time with her mum and nan, simply trying to help people who were sleeping rough. They handed out essentials, had conversations, and showed up consistently where they were needed most. There was no business plan in the beginning, just care, instinct, and a deep desire to do something that mattered.

As time went on, what started as a small family effort began to grow. More people joined in, and eventually a volunteer network formed that ranged anywhere from 5 to 50 people, especially during colder months and seasonal periods when demand was at its highest. The team would serve around 220 people each week with an estimate of 1-6 wanting to move off the street's and into housing. 

It was still very grassroots, but it was becoming something bigger than anyone first imagined. And then something kept happening again and again. People didn’t just want food, blankets, or essentials. They started asking a different question: “Can you help me get off the streets?” That question changed everything for Kloe.

In the first year, the team supported 99 people into housing. By the second year, that number had grown to 223. It wasn’t just outreach anymore, It was real change, happening one person at a time, built on trust and consistency.

Then in March 2020, Kloe travelled to the France–England border to volunteer as a humanitarian aid worker. She had set herself a goal that year to help as many people as possible and make a real impact beyond her local community. But shortly after, everything changed. She contracted COVID just before the UK lockdown and became very unwell. What followed was long-term illness, including an autoimmune condition and long COVID, which she has continued to live with ever since. Suddenly, the work she had built her life around had to stop. It was incredibly difficult. Not just physically, but emotionally.

The people she had been helping were still reaching out, still in need, and she wasn’t able to be there in the way she used to be. But even in that space, she couldn’t let go of the mission. That’s when the idea for RediHomes really began to form, not as a traditional organisation, but as a digital solution that could connect people in need with housing support faster, in real time. She was quoted £7,000 to build the first version. She didn’t have it available. So she started again from what she could do: learning, applying for support, joining accelerators, and eventually crowdfunding £1,000 to build a basic prototype.

She pitched the idea at London Tech Week and VentureFest. There was interest, real interest — including potential investment of £750,000. For the first time, it felt like the vision could scale. But things didn’t go smoothly. The platform was hacked. The developer couldn’t fix it, only rebuild it. And then the cost jumped to £100,000, without meaningful changes to what was being offered. At that point, Kloe made a decision: if this was going to exist, she would have to learn how to build it herself.

So she did. In between managing her health and recovery, she taught herself bit by bit, listening to podcasts, reading, experimenting, building late into the night, and slowly bringing RediHomes to life with her own hands. And it worked.

Redihomes was listed as the winner of the Excellence in Tech Award at the Social Economy Awards in November 2025.

As the platform developed, she started reconnecting with frontline support again, this time in a new way. She met Sandwell Council, who visited the work and saw what was being built. From there, a partnership formed. Today, RediHomes works as a trusted housing referral provider. Every referral that comes through is actively worked on, with the aim of finding real, immediate solutions.

People are being housed faster, with more coordination and care behind each case. What’s powerful is that it’s no longer just informal outreach, it’s a system that works in real time, bridging communities, services, and housing solutions together.

But for Kloe, this is still just the beginning. The goal now is to scale RediHomes as far as possible, to support more people, create better outcomes for tenants, bring real value to landlords, and build stronger community systems that reduce homelessness at its root, community by community. Because at its heart, RediHomes has never changed. It’s still about showing up for people when they need it most.

Redihomes has been built to fill the gap where humans fail, To be able to offer social housing rooms anywhere, any place, any time in real time, enabling homelessness to be minimised, community by community 24:7.

Visit Redihomes at www.redihomes.co.uk

Submitted by Kloe from RediHomes
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