Whether you’re new to a sales role or a seasoned sales professional looking for new approaches and techniques, our courses can help ensure that you’re putting the time and energy into the right prospects in order to close the deal.

Essential Sales Skills

This comprehensive one-day course takes delegates through the critical elements of making a success in sales. It provides an understanding of sales psychology, the sales cycle and key skills and behaviours required to develop long standing relationships with customers.

Ideal for:

  • Attendees can be entry level and new to sales
  • Sales people wanting a refresher on core approaches
  • Individuals with a selling element in their job
  • Individuals working in any role dealing with customers and not necessarily in a pure sales environment

Course Content

This is a full day course exploring:

  • Introductions and overview
  • Sales psychology – the mindset of sales
  • The sales process
  • Sales attributes – knowledge, skills and behaviours
  • Influence and persuasion
  • Core skills – listening and questioning
  • Handling objections
  • Gaining sales momentum
  • Personal action plans

Costs

Members £285 +VAT

Non-Members £325 +VAT

Delivered By

Pete Starr
Chilli Pepper Development
Pete is the founder of Chilli Pepper Development and helps delegates find solutions to their sales challenges through his approach of listen first, speak later. Pete has over ten years of experience in sales learning and development and works with companies of all sizes from Blue Chips to SME's.


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Advanced Sales Skills

This one-day course delves deeper into the nuances of relationship and value selling - exploring advanced consultancy skills and behaviours to gain further commitment from new or existing customers.

Ideal for

  • More experienced sales people or those who have already attended our Essential Sales Skills Workshop
  • Sales people who understand the fundamentals and who now want to further hone their selling skills and qualities with advanced tools and techniques


Course Content

This is a full day course exploring:

  • Introductions and overview
  • Personality profiling the customer
  • Preparation and planning
  • Sales efficiency and prioritisation
  • Advanced listening and questioning techniques
  • Negotiation mindsets
  • Gaining sales momentum
  • Personal action plan

Costs

Members £305 +VAT

Non-Members £365 +VAT

Delivered By

Pete Starr
Chilli Pepper Development
Pete is the founder of Chilli Pepper Development and helps delegates find solutions to their sales challenges through his approach of listen first, speak later. Pete has over ten years of experience in sales learning and development and works with companies of all sizes from Blue Chips to SME's.


Ask a question

Making an Impact at Networking and Events

This workshop focuses on the key skills and activities required to make any networking event a success. Highly practical, it breaks down barriers to achieving full value out of using networking events to their full potential.

Ideal for

  • Those attending events as a networking delegate with a view to establishing new or nurturing existing business relationships
  • Seasoned networkers and event attendees looking to get more out of the experience
  • Individuals who often find networking at events daunting

Course Content

This is a half day course exploring:

  • Establishing your purpose
  • Preparation for the event
  • First contact
  • 2-minute conversation structure
  • Following up
  • Personal action plan

Costs

Members £180 +VAT

Non-Members £210 +VAT

Delivered By

Pete Starr
Chilli Pepper Development
Pete is the founder of Chilli Pepper Development and helps delegates find solutions to their sales challenges through his approach of listen first, speak later. Pete has over ten years of experience in sales learning and development and works with companies of all sizes from Blue Chips to SME's.


Ask a question

Sales Skills and Selling

22 Jan

Making an Impact at Networking Events

Black Country Chamber of Commerce

£180.00 More

05 Mar

Advanced Sales Skills

Black Country Chamber of Commerce

£305.00 More

24 Mar

Making an Impact at Networking Events

Black Country Chamber of Commerce

£180.00 More

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