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Five Star Treatment at Nuffield Health Wolverhampton

Mrs Vera Jackson 2In mid June, Mrs Vera Jackson, 72, had her hip replaced on the NHS by Mr Sanjiv Chugh at Nuffield Health Wolverhampton Hospital. The local resident has nothing but praise for her surgeon and all the staff at the private hospital in Wood Road, Tettenhall.

Nuffield Health Wolverhampton has a number of contracts with the NHS to provide care for NHS patients. This was the second time that Mrs Jackson had received treatment on the NHS at the private hospital, with the first being a knee replacement three years ago.

Consultant orthopaedic surgeon Mr Sanjiv Chugh is a trainer for Registrar trainees on the orthopaedic rotation in the West Midlands.  He is a former President of the Naughton Dunn Society, which is the West Midlands Educational Society for Orthopaedic Surgeons. Mr Chugh commented, “It was a delight to treat Mrs Jackson. She has been a model patient and I am thrilled that her new hip has made such a difference.”

Mrs Vera Jackson, of Tettenhall, who is hearing impaired, said in her letter of thanks, “I felt I had to say how wonderful the operation was and the aftercare I received. I was operated on and looked after by the most professional team who made sure that my stay was most comfortable and pain- free. Also the anaesthetist made the time to sit and explain fully my procedure and nothing was too much trouble for the day and evening nurses who assisted in my recovery during my three day stay. The physiotherapists were kind and instructive making sure that I did my exercises correctly. Also the catering staff were always helpful and cheerful when taking my food order. I can say that I received five star treatment throughout my stay. Many thanks to all for making my recovery the very best. “

For the last two years, the hospital has been named as a top performer in the NHS Partners Network Report on independent sector providers caring for NHS patients. In April 2017, the Care Quality Commission rated the hospital as ‘good’ for all patients, whether insured, self pay or NHS. Since 2016 the private hospital has been the medical services supplier to Wolverhampton Wanderers. In the last 18 months, a £1.9 million imaging suite was installed which is open six days a week, providing rapid access and no waiting lists.

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