Why in today's modern world, going online for Insurance isn't always the best way

14 Apr 2023

Published in: Member News

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Do you currently advise clients to go online when they require business insurance? Do you look online yourselves for business insurance?

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Hi, I'm Molly and I work in the Commercial department at Think Insurance.

Think Insurance is an independent insurance broker based in Walsall. 
At Think Insurance, we pride ourselves on a more personalised face-to-face service and I'm regularly out visiting potential clients in the local West Midlands area.

When I was out visiting potential clients last week, I spoke to a gentleman and he said 'I did my insurance online but now I'm worried if I have to claim'.

With everyone owning a smart phone and having access to the internet, anyone can go online and search for insurance, but is that the correct insurance required to cover your business? Unless you speak to an expert like ourselves, it's most likely that you won't know it's not the correct cover until it comes to a claim being refused. You'll then find you've paid for a premium that doesn't cover what you need it too!

We have several examples of where unfortunately a business hasn't had the correct level of insurance, either there has been an exclusion on the policy that the policyholder hadn't noticed, or the cover hasn't been fully understood and doesn't cover what the policyholder requires, or even there's been the incorrect name on the policy meaning it's invalid. 

At Think Insurance, we know that getting the most suitable insurance can be complex, and the risks vary from business to business. We can provide businesses with a tailor-made policy that addresses your individual business needs. So, whether you are a sole trader, a small family-run business, or a larger company, we can help. We also understand that running a business is busy work, so we're happy to come to you to get the information required. Let us do the hard work in getting you the correct level of insurance cover! 

We can provide cover for:

- Public Liability
- Professional Liability
- Product Liability
- Employee Liability
- Buildings &/or Contents
- Motortrade Insurance
- Fleet Insurance
- Directors & Owners Indemnity or Trustees Indemnity for Third sector organisations

If you're an business coach, financial advisor, accountant, solicitor, book keeper or third sector organisation advising other charities, and you currently don't have a referral in place to refer your clients when they require insurance then please don't hesitate to get in touch. 

Please get in touch on 01922 234202 to discuss further or email mollydunn@thinkinsurance.co.uk